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Make your customer the hero of your story - A.H
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Experts in marketing, communication and digital,
we aspire to make you prosper, meet the new
expectations of your customers and tell your story.

swell

As a trusted partner of companies, the Swell Consulting and Creative Agency will accompany you from A to Z from the definition and materialisation of your strategic ambitions to their implementation: getting to know your customers better, rethinking the marketing of your offers, boosting your sales and improving your online presence in the service of a lasting customer relationship.

 

In order to respond to new consumer habits, we are convinced that the success and evolution of a company depends on listening to your customers and employees.

Experts in marketing, communication and digital,
we aspire to make you prosper, meet the new expectations
of your customers and tell your story.

swell

As a trusted partner of companies, the Swell Consulting and Creative Agency will accompany you from A to Z from the definition and materialisation of your strategic ambitions to their implementation: getting to know your customers better, rethinking the marketing of your offers, boosting your sales and improving your online presence in the service of a lasting customer relationship.

 

In order to respond to new consumer habits, we are convinced that the success and evolution of a company depends on listening to your customers and employees.

SWELL EXPERIENCE

Our consulting agency assists you in exploring new ways of interacting with your customers. We advise you on which channels to focus on, which tools to use and which campaigns to launch, to strengthen your value proposition, build customer loyalty and attract new customers in order to reach your aims.

Definition of customer and employee journeys
| Service design | Redesign of a business model |
Positioning and marketing promise | Digital strategy

Learn more
swell experience
swell experience

SWELL EXPERIENCE

Our consulting agency assists you in exploring new ways of interacting with your customers. We advise you on which channels to focus on, which tools to use and which campaigns to launch, to strengthen your value proposition, build customer loyalty and attract new customers in order to reach your aims.

Definition of customer and employee journeys | Service design | Redesign of a business model | Positioning and marketing promise | Digital strategy
Learn more
swell design

SWELL DESIGN

Our creative agency meets your needs in digital and physical communication. Together we create a brand identity for your company through the chosen channels and through unique content that suits you. We help you gain visibility with your targets and develop your online presence.

UX & UI Design | Showcase website and e-commerce
| Web writing and SXO | Social media | Graphic charter |
Graphic design and audio-visual

Learn more
swell design

SWELL DESIGN

Our creative agency meets your needs in digital and physical communication. Together we create a brand identity for your company through the chosen channels and through unique content that suits you. We help you gain visibility with your targets and develop your online presence.

UX & UI Design | Showcase website and e-commerce | Web writing and SXO | Social media | Graphic charter | Graphic design and audio-visual
Learn more

They trust us

discussion
brainstorming
group

The CX mornings by SWELL

Every quarter we bring together customer experience professionals in Lyon
during a morning session on a CX topic and its current challenges for companies.

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The CX mornings by SWELL

Every quarter we bring together customer experience professionals in Lyon
during a morning session on a CX topic and its current challenges for companies.

Discover our CX events !

Our new project

Since last December we have been working with the Kering group in Paris, on the deployment of their omnicanal strategy. The aim is to of offer a harmonised experience to all customers of the 4 brands Balenciaga, Saint Laurent, Bottega Veneta, Alexander McQueen in more than 50 countries.

Learn more

Our latest event

On November 22, 2019, the 4th edition of our CX morning event was held at Groupama on the theme of Customer Centricity. Many Rhône-Alpes companies were present, including Orange, April, OVH, La Poste, CEGID, SUEZ, Bayer, SNCF and Solvay !

Watch our video of the event

Our CX Tour

This summer, we travelled around the area to meet companies wishing to take part in a process of change, such as TBM, a company specialising in office furniture! Our objective: to provide our expertise in customer experience free of charge!

Learn more

Our latest news

Our new project

Since last December we have been working with the Kering group in Paris, on the deployment of their omnicanal strategy. The aim is to of offer a harmonised experience to all customers of the 4 brands Balenciaga, Saint Laurent, Bottega Veneta, Alexander McQueen in more than 50 countries.

Learn more

Our latest event

On November 22, 2019, the 4th edition of our CX morning event was held at Groupama on the theme of Customer Centricity. Many Rhône-Alpes companies were present, including Orange, April, OVH, La Poste, CEGID, SUEZ, Bayer, SNCF and Solvay !

Watch our video of the event

Our new certification

This training provides key concepts and practices on how to co-create value in the digital services economy for professionals and companies working in the IT industry. Currently, two SWELL consultants have this certification.

Learn more

carte de lyon
carte de lyon

6 impasse Gord, 69004 Lyon
contact@theswellcompany.eu

where to find us

6 impasse Gord, 69004 Lyon
contact@theswellcompany.eu

where to find us
Made in Lyon with ♥

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